Free delivery on orders above ₦50,000

Returns & Refunds

Hassle-free returns within 7 days of delivery.

Eligible for Return

  • Item is damaged or defective upon arrival.
  • Item is significantly different from the description.
  • Wrong item was delivered.
  • Original packaging and tags are intact.

Not Eligible

  • Groceries, perishables, and personal care items.
  • Items worn, washed, or altered.
  • Returns requested after 7 days.
  • Free gifts or promotional items.

How to Return an Item

1

Request a Return

Go to your Account → Orders and click "Request Return" next to the item.

2

Pack the Item

Place the item in its original packaging with all accessories and tags.

3

Schedule Pickup

Our courier will pick up the item from your address within 48 hours.